At The KiddieCade, we’re committed to making our website accessible and usable for everyone, including people with disabilities.

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized standards for web accessibility. We are actively working to improve the accessibility of our site and welcome feedback on your experience.

If you have difficulty accessing any part of our website, need assistance with booking tickets, or want to report an accessibility issue, please contact us and we will work with you to provide the information or support you need. Some forms on our site are protected by Google reCAPTCHA. If you experience any difficulty submitting a form, please contact us directly and we will assist you.

Contact us:

  • Email: Communications@TheKiddiecade.com

  • Phone: (980) 527-5494

  • Location: The KiddieCade, 4841 Shopton Rd, Suite 108, Charlotte, NC 28278

When you contact us, please tell us:

  • The page you were trying to access (or send a screenshot if possible)

  • What you were trying to do

  • What went wrong (and what device/browser you were using)

We review accessibility feedback regularly and use it to improve our website.

Last updated: January 18, 2026